It depends on where you are. Orders processed here will take 5-10 business days to arrive. Delivery details will be provided in your confirmation email.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. Bsically We Will Ship Via DTDC, PROFESSIONAL COURIERS & DELHIVERY.

We Always
Aim For Make Sure Our Customers Love Our Products, But If You Do Need To Return
An Order, We’re Happy To Help. Just Email Us Directly And We’ll Take You Through The Process.Return Will Be Acceptable As Per Website Policies.

Refund and Return Policy

We are committed to provide our customers with the best online shopping experience & satisfaction. We welcome your feedback and try to enhance the shopping experience of our customers, while working on your feedback and we are always ready to go above and beyond for our customers.

How to Initiate A Refund

In case you are unsatisfied with the received purchase, we request you to reach us at website@htrzmodz.com with your order details, and we shall revert back to you at the earliest with the details of return shipping process.

Returns

We are happy to assist you with returns subject to following criteria:

The products should be purchased only from htrzmodz.com and not from any other retailer be it online or offline.
Return request should be raised within 7 days from the date of delivery. We will not be able to offer a refund or exchange for any orders that exceed the 7 days refund period.
Products should be unused with all the tags and original packaging should remain intact and should be sent along with the products.
Product should reach us within 7 day and be in sellable condition.

Kindly note that during sale, specific rules will apply for returning on sale product; If the correct product has been delivered, only in case we send a wrong product we will accept return. Unfortunately on sale products cant be refunded.
Delay in receiving the order

If you don't receive your products and you can't track it, we recommend reaching us by mail so that we can assist you with right details. We shall handle such issues strictly and take necessary steps to resolve it at the earliest.

In such an event, we can cancel your order and process your refunds the money in your paytm account or track your order and expedite the shipment.
You will not be entitled for any cash refunds as per our policy.
Return will only be made in form of paytm.
Damaged, Wrong product, Exchanges

Post receipt of the returned Products, our team will inspect the same. Once approved as an eligible return, we will initiate the refund for your transaction and in case of exchange we will update your details and ship you the right products. In either scenario your return or exchange issue will be closed within 1-2 weeks of our receiving of the return package from you.

You will be responsible for paying for your own shipping costs for returning your item. Return address is mentioned on the label.

Depending on your location, the time it may take for your exchanged product to reach you, may vary.
Refunds:

We may provide Refunds in the event of:

1) In certain situations partial refunds might be granted if applicable (Damage or missing part).

3) Return of Damaged products purchased by the Customer, subject to eligibility for return.

4) Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5)Return/refund Policies not acceptable for consumable products like pastes/oil/paints/coolants/cleaners/brake pads (in case of brake pads returns,we need to verify with our technicians regarding the reselling condition of brake pad).

6) On sale items will not be refunded.

7) Return address is mentioned on the invoice.

Refund Timelines

We usually initiate eligible refunds within 14 working days from receipt of products at our warehouse.

Note

Since the products are displayed online on different screen resolutions, there may be possibilities that colors or design of the product delivered may vary in actual colour. Customers are requested to read all the details and disclaimer on product page before placing the order.

You can contact us through our contact page! We will be happy to assist you.